Step-by-Step Guide to Making a Council Disrepair Claim
Living in council housing comes with certain legal protections. If your home is in poor condition—such as having damp, mould, leaks, or faulty electrics—and your council or housing association hasn’t fixed it despite repeated complaints, you may be eligible to claim compensation for council housing disrepair.
This short guide explains how to make a claim and what your rights are.
What Qualifies as Disrepair?
Council disrepair includes:
- Damp or mould
- Leaking pipes, roofs, or windows
- Broken heating systems
- Faulty electrical wiring
- Infestations (rats, cockroaches, etc.)
Your landlord is legally responsible for fixing these issues once they’re reported.
Step-by-Step: How to Start a Disrepair Claim
- Report the Issue: Always inform your council in writing. Keep records of emails, letters, and photos.
- Wait for Action: Councils usually have a set timeframe to respond (typically 28 days).
- Gather Evidence: Take dated photos and videos. Document how the disrepair affects your health or belongings.
- Get a Free Assessment: Contact a housing disrepair specialist.
- Make a Claim: If eligible, you can claim for repairs, inconvenience, and even partial rent refunds.
Take Action Now
Don’t let your housing issues go unresolved. You have legal rights—and may be owed compensation.
👉 Start your council disrepair claim today
👉 Contact us for a free consultation